PakZing Courier – Terms & Conditions
Please read these terms and conditions carefully before using our services. By accessing or using PakZing Courier services, you agree to be bound by these terms.
Information Collection & Use
PakZing collects personal information through fair, lawful, and appropriate means for the purpose of providing courier, logistics, and related services.
Types of Information Collected
PakZing may collect the following customer and consignee information:
Collected Information
- Full Name
- Address
- Computerized National Identity Card (CNIC) Number & CNIC Copy
- NTN (National Tax Number)
- Email Address
- Phone / Fax Number
- Business Contact Information
- Mailing Address
- Any other information required for service provision, verification, or security purposes
Information NOT Collected
PakZing does not collect sensitive personal information such as:
- Race, ethnicity, religious beliefs
- Social or economic class
- Medical history
- Criminal records
- History of crime victimization
Unless required by law or explicitly consented by the customer.
Management of Information
PakZing ensures strict management and confidentiality of customers' personal data.
- All information is safeguarded using secure systems to prevent leaks, loss, alteration, or unauthorized access.
- Employees and management are trained to handle personal information responsibly.
- Retention period for personal data is 90 days, unless a longer duration is contractually required.
- Once the purpose of the information is fulfilled, it is securely deleted or destroyed.
Data Sharing
PakZing may share customer information only under the following conditions:
Permitted Uses:
- Development of new services, features, or system improvements
- Sending service-related notifications, updates, or promotional offers
- Sharing data with partner companies for operational requirements (e.g., delivery, claims, support)
- Ensuring smooth processing of customer transactions
Information That May Be Shared:
- Customer ID / Account Number
- Name
-
Gender (only with written consent)
Requires explicit written consent from customerNot shared for general operational purposes
- Address
- Phone Number
- Business Contact Information
Cookies
Cookies are small data files used to improve user experience.
- PakZing's system may use third-party tools or libraries that utilize Cookies.
- Users may accept or decline Cookies.
- Disabling Cookies may limit some website or application features.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website and services.
Disclosure of Information
PakZing will not disclose personal information to third parties except in the following cases:
- Required by law, court order, or government authority
- Customer has provided explicit consent
- Disclosure is legally permitted
- Necessary to protect human life, health, or property in emergency situations
- Required for cooperation with national or local authorities
- Provided as statistical data where individuals cannot be identified
- Provided as part of business transfer, merger, or restructuring
- Provided under lawful procedures where customers can review and refuse sharing
Security
PakZing implements commercially acceptable security standards to protect customer information.
However, no internet-based platform or digital storage system is 100% secure. PakZing cannot guarantee absolute data security but ensures maximum feasible protection.
Our Security Measures Include:
- Encrypted data transmission (SSL/TLS)
- Secure data storage with access controls
- Regular security audits and updates
- Employee training on data protection
- Incident response protocols
Contact Us
For questions, concerns, or suggestions regarding data privacy, terms and conditions, or any other inquiries, please contact our dedicated support team: